Enigma Entertainment
Website: https://www.enigma-entertainment.co.uk
Email: info@enigma-entertainment.co.uk

Enigma Entertainment (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you visit our website, use our services, or interact with us in other ways. This policy is compliant with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect and process personal data about you only as necessary for the purposes described in this policy. This includes:

• Contact Information: Name, email address, phone number, and any other information you provide when contacting us.
• Technical Data: IP address, browser type and version, time zone setting, location, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communication Preferences: Your preferences for receiving marketing materials from us and your communication preferences.

2. How We Use Your Information

We process your personal data based on legitimate interests, contractual necessity, or your consent, for purposes including:

• Providing Services: To respond to your inquiries, deliver services, and manage our relationship with you.
• Improving Our Website: To administer and protect our website, including troubleshooting, data analysis, and testing.
• Marketing: With your consent, to provide updates, offers, and other information about our services. You can unsubscribe from marketing communications at any time.
• Legal Obligations: To comply with applicable laws and regulations.

3. Sharing Your Information

We only share your personal data with third parties when necessary and only with those who have agreed to keep your data confidential and secure. This may include:

• Service Providers: Third-party service providers who assist us with hosting, data analysis, customer support, and marketing.
• Legal Obligations: When required by law, we may disclose your personal information to comply with legal obligations or in response to valid requests by public authorities.

4. International Data Transfers

If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place to protect it in accordance with UK GDPR.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once retention is no longer necessary, we will securely delete your data.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data that we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to certain legal conditions.
• Restriction: Request restriction of processing in certain situations.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Request transfer of your data to another party.
• Withdrawal of Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise these rights, please contact us at info@enigma-entertainment.co.uk.

7. Security of Your Data

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or destruction. However, please note that no transmission of data over the internet is completely secure.

8. Cookies and Tracking

Our website uses cookies to improve your experience and analyze how our site is used. 

9. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:

Enigma Entertainment
Email: info@enigma-entertainment.co.uk
Website: https://www.enigma-entertainment.co.uk